Privacy & Security Policy

Last Updated: August 15, 2026

At FitZone Training, protecting your privacy and personal information is an important part of our commitment to providing a safe and reliable online shopping experience.

This Privacy & Security Policy explains what information we collect, how we use and protect it, when we may share it, and the choices available to you regarding your personal information.

By accessing or using the FitZone Training website, you acknowledge the practices described in this policy.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Create an account.

• Place an order.

• Contact customer support.

• Subscribe to our newsletter or marketing communications.

• Submit a product review.

• Participate in promotions, surveys, or other activities.

Depending on how you interact with our website, this information may include:

• Full name.

• Email address.

• Shipping address.

• Billing address.

• Telephone number.

• Order history.

• Transaction information.

• Customer service communications.

• Information voluntarily submitted through forms or other website features.

2. Payment Information

We may use third-party payment processors to process transactions securely.

FitZone Training does not intentionally store your complete credit card number, security code, or other full payment credentials on our own systems.

Payment information may be processed directly by third-party payment providers according to their own privacy and security policies.

3. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically.

This may include:

• IP address.

• Browser type.

• Device type.

• Operating system.

• Pages visited.

• Date and time of visits.

• Referring website.

• General geographic information.

• Website interaction data.

This information may be used to improve website performance, understand customer behavior, maintain security, and detect fraudulent or unauthorized activity.

4. Cookies and Tracking Technologies

FitZone Training may use cookies, pixels, web beacons, analytics tools, and similar technologies.

These technologies may be used to:

• Keep the website functioning properly.

• Remember shopping cart information.

• Remember preferences.

• Analyze website traffic.

• Improve website performance.

• Understand customer behavior.

• Measure advertising campaigns.

• Provide relevant advertising where permitted.

You may be able to control cookies through your browser settings.

Depending on your location and applicable law, we may also provide additional cookie consent or opt-out mechanisms.

5. How We Use Personal Information

We may use collected information to:

• Process and fulfill orders.

• Process payments.

• Deliver products.

• Provide customer support.

• Send order confirmations and shipping updates.

• Respond to inquiries.

• Improve our products and services.

• Improve website functionality.

• Personalize the shopping experience.

• Send promotional communications where permitted.

• Prevent fraud and unauthorized transactions.

• Protect the security of our website.

• Comply with legal obligations.

• Enforce our Terms and Conditions.

6. How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Security measures may include:

• Secure website connections.

• Access controls.

• Authentication procedures.

• Monitoring for suspicious activity.

• Limited access to personal information.

• Security measures provided by our technology and payment partners.

However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

7. Third-Party Service Providers

We may work with trusted third-party companies that help us operate our business.

These may include:

• Payment processors.

• E-commerce platforms.

• Website hosting providers.

• Shipping carriers.

• Fulfillment providers.

• Product suppliers.

• Analytics providers.

• Marketing platforms.

• Customer support services.

• Fraud prevention services.

• Technology and security providers.

These companies may have access to certain information when necessary to provide their services.

We expect our service providers to handle personal information in accordance with applicable laws and appropriate security practices.

8. Dropshipping and Fulfillment Partners

Because FitZone Training may operate using a dropshipping and third-party fulfillment model, certain information may need to be shared with suppliers or fulfillment partners to complete an order.

For example, a supplier or fulfillment partner may receive information such as:

• Customer name.

• Shipping address.

• Order information.

• Product information necessary to fulfill the order.

This information is provided only as reasonably necessary to process and deliver the customer's purchase.

9. Marketing and Advertising

With your permission where required, we may use certain information to communicate with you about:

• New products.

• Promotions.

• Special offers.

• Discounts.

• Fitness-related content.

• Company announcements.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the communication.

Even if you opt out of promotional communications, we may continue sending necessary transactional communications, such as order confirmations, shipping notifications, and customer service messages.

10. Information Sharing

We do not sell your personal information for monetary compensation.

However, certain privacy laws may define activities involving advertising, analytics, or other disclosures as "selling" or "sharing" personal information.

Where applicable, we will provide legally required notices and opt-out mechanisms.

We may also disclose information when reasonably necessary to:

• Process an order.

• Provide requested services.

• Prevent fraud.

• Protect our customers or business.

• Comply with legal requirements.

• Respond to lawful requests from government authorities.

• Protect our rights, property, or safety.

11. Data Retention

We retain personal information only for as long as reasonably necessary for legitimate business purposes, including:

• Processing orders.

• Providing customer service.

• Maintaining transaction records.

• Preventing fraud.

• Resolving disputes.

• Complying with legal and financial obligations.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Your Privacy Rights

Depending on your location, you may have certain rights concerning your personal information.

These rights may include:

• The right to know what information we collect.

• The right to request access to personal information.

• The right to request correction of inaccurate information.

• The right to request deletion of personal information.

• The right to opt out of certain targeted advertising.

• The right to opt out of certain sales or sharing of personal information.

• The right to withdraw consent where applicable.

• The right to appeal certain privacy decisions.

These rights vary depending on applicable federal, state, and local laws.

13. California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.

Subject to applicable exceptions and verification requirements, California residents may have rights to:

• Know and access certain personal information.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Opt out of certain sales or sharing of personal information.

• Limit certain uses of sensitive personal information where applicable.

• Receive equal treatment for exercising applicable privacy rights.

To exercise an applicable privacy right, please contact us using the information provided below.

14. Other U.S. State Privacy Laws

Several U.S. states have enacted privacy laws that may provide residents with additional rights.

Where applicable, FitZone Training will make reasonable efforts to comply with the privacy requirements that apply to our business and provide required notices, disclosures, and consumer choices.

15. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Where applicable law establishes additional or higher age requirements, we will comply with those requirements.

16. International Customers

If you access our website from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate.

Privacy laws in those countries may differ from those in your country of residence.

Where required by applicable law, we will take appropriate measures regarding international transfers and processing of personal information.

17. Account Security

If you create an account with FitZone Training, you are responsible for maintaining the confidentiality of your login credentials.

You should:

• Use a strong and unique password.

• Avoid sharing your password.

• Log out of your account when using a shared device.

• Notify us if you believe your account has been compromised.

We will never intentionally ask you to provide your password through an unsolicited email.

18. Security Incident Response

If we become aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.

Where notification is required by applicable law, we will provide the required notices to affected individuals and/or relevant authorities within the legally required timeframe.

19. Third-Party Websites

Our website may contain links to third-party websites, applications, or services.

FitZone Training is not responsible for the privacy or security practices of third-party websites.

We encourage you to review the privacy policies of any external websites before providing personal information.

20. Changes to This Policy

We may update this Privacy & Security Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page.

We encourage customers to periodically review this policy.

21. Contact Us

If you have questions about this Privacy & Security Policy or wish to exercise an applicable privacy right, please contact us:

FitZone Training
Privacy & Customer Support: [Insert your official email address]
Website: [Insert your official website URL]

When submitting a privacy request, please provide enough information for us to understand and process your request. We may request additional information to verify your identity when required or permitted by law.

FitZone Training is committed to protecting your information and providing a safe, transparent, and trustworthy online shopping experience.